{"id":3496,"date":"2013-04-03T10:10:32","date_gmt":"2013-04-03T15:10:32","guid":{"rendered":"http:\/\/www.shipstation.com\/?p=3496"},"modified":"2024-10-09T11:30:35","modified_gmt":"2024-10-09T16:30:35","slug":"introducing-our-new-support-site","status":"publish","type":"post","link":"https:\/\/www.shipstation.com\/blog\/introducing-our-new-support-site\/","title":{"rendered":"Introducing our New Support Site!"},"content":{"rendered":"\n<p>We&#8217;ve got a brand new support page that&#8217;s been entirely redesigned to help you find your answers more quickly and easily! It has easy access to our support videos, knowledge base, and even our feature request system! We&#8217;ve made a quick video to give you a tour of the new site and show off some of its features. Watch the video, and then <a title=\"ShipStation Support\" href=\"http:\/\/help.shipstation.com\" target=\"_blank\" rel=\"noopener noreferrer\">see the new site<\/a> for yourself! (Then, don&#8217;t forget to come back here and leave us a comment with your feedback!)<\/p>\n\n\n\n<p><iframe loading=\"lazy\" src=\"http:\/\/www.youtube.com\/embed\/DanZP-dBHYc?rel=0\" width=\"600\" height=\"338\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;ve got a brand new support page that&#8217;s been entirely redesigned to help you find your answers more quickly and easily! It has easy access to our support videos, knowledge base, and even our feature request system! We&#8217;ve made a quick video to give you a tour of the new site and show off some [&hellip;]<\/p>\n","protected":false},"author":77,"featured_media":4221,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[42],"tags":[],"class_list":["post-3496","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-shipping-basics"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.1 (Yoast SEO v25.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Introducing our New Support Site! - ShipStation<\/title>\n<meta name=\"description\" content=\"Explore ShipStation\u2019s new support site, offering improved resources, troubleshooting guides, and faster access to help for seamless shipping solutions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shipstation.com\/blog\/introducing-our-new-support-site\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Introducing our New Support Site!\" \/>\n<meta property=\"og:description\" content=\"Explore ShipStation\u2019s new support site, offering improved resources, troubleshooting guides, and faster access to help for seamless shipping solutions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.shipstation.com\/blog\/introducing-our-new-support-site\/\" \/>\n<meta property=\"og:site_name\" content=\"ShipStation\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ShipStation\/\" \/>\n<meta property=\"article:published_time\" content=\"2013-04-03T15:10:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-09T16:30:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2013\/04\/supp-site-blog-feature.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"860\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Maria Fagerland\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@shipstation\" \/>\n<meta name=\"twitter:site\" content=\"@shipstation\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Maria Fagerland\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\/\/www.shipstation.com\/blog\/introducing-our-new-support-site\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.shipstation.com\/blog\/introducing-our-new-support-site\/\"},\"author\":{\"name\":\"Maria Fagerland\",\"@id\":\"https:\/\/www.shipstation.com\/#\/schema\/person\/09e355f24a8348de6d1faf88a7566f38\"},\"headline\":\"Introducing our New Support Site!\",\"datePublished\":\"2013-04-03T15:10:32+00:00\",\"dateModified\":\"2024-10-09T16:30:35+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.shipstation.com\/blog\/introducing-our-new-support-site\/\"},\"wordCount\":93,\"publisher\":{\"@id\":\"https:\/\/www.shipstation.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.shipstation.com\/blog\/introducing-our-new-support-site\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2013\/04\/supp-site-blog-feature.jpg\",\"articleSection\":[\"Shipping Basics\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.shipstation.com\/blog\/introducing-our-new-support-site\/\",\"url\":\"https:\/\/www.shipstation.com\/blog\/introducing-our-new-support-site\/\",\"name\":\"Introducing our New Support Site! 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