{"id":18422,"date":"2018-09-25T10:00:32","date_gmt":"2018-09-25T15:00:32","guid":{"rendered":"https:\/\/www.shipstation.com\/?post_type=partners&#038;p=18422"},"modified":"2024-12-03T15:34:45","modified_gmt":"2024-12-03T21:34:45","slug":"zendesk","status":"publish","type":"partners","link":"https:\/\/www.shipstation.com\/partners\/zendesk\/","title":{"rendered":"Zendesk"},"content":{"rendered":"<section class=\"block block-hero padding-top--none padding-bottom--none US container\"><div class=\"background--grey background--rounded\">\n\n<div class=\"hero-block relative\">\n\t<div class=\"container\">\n\t\t<div class=\"hero items-start\">\n\t\t\t<div class=\"  hero-content hero-text-only\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 class=\"xl\">Zendesk<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"lead max-w-[64rem]\"><p>Zendesk\u2019s powerful customer service and engagement platform scales to meet the needs of any business. Zendesk offers support to businesses across a multitude of industries.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.shipstation.com\/start-a-free-trial\/\" target=\"\" class=\"btn\">Start a Free Trial<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\t\n\t<\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"block block-animated-divider padding-top--sm padding-bottom--sm US \"><div class=\"background--none background--full\">\n\n<div id=\"animated-divider-block-block_645fa11e8b5edb000a66434532b4be5d\" class=\"animated-divider-block relative flex justify-center px-8 xl:px-0 mx-auto\" data-lottie='{\"v\":\"4.8.0\",\"meta\":{\"g\":\"LottieFiles AE 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class=\"lottie-animation\" class=\"w-[18.75rem] h-auto\"><\/div>\n<\/div><\/div><\/section>\n\n<section class=\"block block-feature-text padding-top--lg padding-bottom--lg US \"><div class=\"background--none background--full\">\n<div id=\"feature-text-block-block_b5dd5ffc036a2ece2f802397c7ba8cb2\" class=\"feature-text-block pb-6\">\n\t<div class=\"container\">\n\t\t<div class=\"content content-align-center\">\n\t\t\t\t\t\t\t\t\t\t<h2>Why integrate with Zendesk?<\/h2>\n\t\t\t\t\t\t\t\t<div class=\"text-lg max-w-[68rem]\"><p>The best customer experiences are built with Zendesk. Zendesk\u2019s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"acf-innerblocks-container\"><\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"block block-text-icon-three-column padding-top--lg padding-bottom--lg US container\"><div class=\"background--grey background--rounded\">\n\n<div class=\"block-text-icon-three-column\">\n\t<div class=\"container\">\n\t\t<div class=\"acf-innerblocks-container\">\n<section class=\"block block-feature-text padding-top--none padding-bottom--none US \"><div class=\"background--none background--full\">\n<div id=\"feature-text-block-block_6a28e741455ca3a3b2e284d2e5880b80\" class=\"feature-text-block pb-6\">\n\t<div class=\"container\">\n\t\t<div class=\"content content-align-center\">\n\t\t\t\t\t\t\t\t\t\t<h2>Benefits of using Zendesk and ShipStation<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"acf-innerblocks-container\"><\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n<\/div>\n\t\t<div class=\"cards icon- columns-\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Full Omnichannel Support<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<p>Zendesk offers an end-to-end product suite including email helpdesk, live chat, knowledge base, voice support, and much more.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Apps Marketplace<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<p>Over 700+ apps connected to Zendesk to make your customer experience team more successful.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>APIs and SDKs<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<p>Brands can easily embed the Zendesk experience in their digital properties (both mobile apps  websites) and integrate Zendesk to internal systems or homegrown applications easily and cleanly.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Reporting<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<p>Zendesk reporting ensures that customer service teams have all the data from when a customer conversation starts to when an NPS score comes in on the experience. This robust reporting powers insights that allows your customer experience team to go from \u201ccost center\u201d to \u201cvalue creators.\u201d<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Machine Learning<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<p>Zendesk has a rich data model from our billions of customer interactions throughout our history. These training models enable Zendesk to build customer-centric solutions such as Satisfaction Prediction and AnswerBot.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Free Phone  Email Tech Support<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<p>Team Zenventory is proud to be based in the \u201cSilicon Desert\u201d of Phoenix, AZ.  Friendly experts are standing by to assist in making your e-commerce dreams come true.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"swiper-container icon-three-mob-slider\">\n\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide icon- columns-\">\n\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Full Omnichannel Support<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"prose\">\n\t\t\t\t\t\t\t\t\t\t\t<p>Zendesk offers an end-to-end product suite including email helpdesk, live chat, knowledge base, voice support, and much more.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide icon- columns-\">\n\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Apps Marketplace<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"prose\">\n\t\t\t\t\t\t\t\t\t\t\t<p>Over 700+ apps connected to Zendesk to make your customer experience team more successful.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide icon- columns-\">\n\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>APIs and SDKs<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"prose\">\n\t\t\t\t\t\t\t\t\t\t\t<p>Brands can easily embed the Zendesk experience in their digital properties (both mobile apps  websites) and integrate Zendesk to internal systems or homegrown applications easily and cleanly.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide icon- columns-\">\n\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Reporting<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"prose\">\n\t\t\t\t\t\t\t\t\t\t\t<p>Zendesk reporting ensures that customer service teams have all the data from when a customer conversation starts to when an NPS score comes in on the experience. This robust reporting powers insights that allows your customer experience team to go from \u201ccost center\u201d to \u201cvalue creators.\u201d<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide icon- columns-\">\n\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Machine Learning<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"prose\">\n\t\t\t\t\t\t\t\t\t\t\t<p>Zendesk has a rich data model from our billions of customer interactions throughout our history. These training models enable Zendesk to build customer-centric solutions such as Satisfaction Prediction and AnswerBot.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide icon- columns-\">\n\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Free Phone  Email Tech Support<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"prose\">\n\t\t\t\t\t\t\t\t\t\t\t<p>Team Zenventory is proud to be based in the \u201cSilicon Desert\u201d of Phoenix, AZ.  Friendly experts are standing by to assist in making your e-commerce dreams come true.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"block block-feature-text padding-top--lg padding-bottom--lg US \"><div class=\"background--none background--full\">\n<div id=\"feature-text-block-block_f94bdcce635f150832ba391ebdcecc75\" class=\"feature-text-block pb-6\">\n\t<div class=\"container\">\n\t\t<div class=\"content content-align-center\">\n\t\t\t\t\t\t\t\t\t\t<h2>ShipStation and Zendesk integration<\/h2>\n\t\t\t\t\t\t\t\t<div class=\"text-lg max-w-[68rem]\"><p>With Zendesk and ShipStation, you can manage your customer support quickly and accurately to help your company blossom into a company known for its top customer care.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"acf-innerblocks-container\"><\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"block block-feature-text padding-top--lg padding-bottom--none US \"><div class=\"background--grey background--full\">\n<div id=\"feature-text-block-block_632c5bdbfb67858ae6a848126ecff2ae\" class=\"feature-text-block pb-6\">\n\t<div class=\"container\">\n\t\t<div class=\"content content-align-center\">\n\t\t\t\t\t\t\t\t\t\t<h2>Zendesk for ShipStation<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-group\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.shipstation.com\/step1\" target=\"\" class=\"btn\">Start a Free Trial<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"acf-innerblocks-container\"><\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>","protected":false},"excerpt":{"rendered":"<p class=\"p1\">Zendesk\u2019s powerful customer service and engagement platform scales to meet the needs of any business. Zendesk offers support to businesses across a multitude of industries.<\/p>\n","protected":false},"featured_media":61268,"menu_order":263,"template":"","meta":{"_acf_changed":true},"integrations":[12793],"tier":[],"country":[12804],"platform":[],"collection":[],"certification":[],"partner-specialty":[],"partner-featured":[],"class_list":["post-18422","partners","type-partners","status-publish","has-post-thumbnail","hentry","integrations-integrations-and-services","country-united-states"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.1 (Yoast SEO v25.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Zendesk Integration | ShipStation Partner<\/title>\n<meta name=\"description\" content=\"The best way to ship with Zendesk. Streamline and automate fulfillment with ShipStation for Zendesk. 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